🔒 MEMBERS ONLY · PREVIEW

Why Great Agencies Still Leak Value

PRent Roll Pulse
By Kate Braybrook · Value · 24 Nov 2025 · 4 min read

Some of the biggest value losses in rent rolls don’t happen in messy businesses — they happen in good ones. Agencies with strong reputations, solid teams, happy clients, and healthy growth still bleed six-figure value without realising it.

Their P&Ls look fine. Their team seems capable. Their clients aren’t complaining. And yet, beneath the surface, the structure of the business is working against them.

Value leakage in established agencies isn’t the result of obvious non-compliance or poor service. It’s structural. It emerges when the agency reaches a point where success masks underlying inefficiencies.